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Home Service Store Complaint - HELP - Installation service
Home Service Store Complaint

Home Service Store Complaint

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HELP - Installation service


Home Service Store took my deposit from my banking account and when I called to reconfirm the installation they said they had no record of the transaction from 9/12/11. Floor was to be installed on 9/16/11. I faxed them the receipt of the transaction and all pertinent information. Brittany said she could not check on it until the am of 9/16/11 with the accounting dept.On 9/16 the floor will not be installed yet they accepted the deposit. I want my deposit back and I want the installer to pick up the floor for which he charged me $220.00 for delivery. The installer is dihonest and so is the Home Service Store. I want my $700 deposit return with out delay.Also the $25.00 for the estimate since they broke the installation contract.


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Comments


TheHomeServiceStore says: (6 years ago)
 0
The Home Service Store is troubled to receive a comment in which a customer expresses disappointment with our program. Supplied with only an internet user name, it is very difficult to identify who someone is, the work done, or the experience in general. We can only extend an invitation to hhs5120 to call us directly and discuss how they have been disserved by our efforts. Hundreds of thousands of satisfied customers have used The Home Service Store through the years; many of whom have referred us with confidence to family and friends. Customer satisfaction is our primary goal and with that comes open communication.




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